Refund policy
### 1. Subscription & Single Box Policy
Due to the curated, limited-edition nature of our beauty boxes and for hygiene and safety reasons, all subscription box sales are final. We do not accept returns or offer refunds for a change of mind, dissatisfaction with specific product selections, or shades.
### 2. Damaged or Missing Items
We want you to love your experience with Beauté Club! If an item arrives damaged, defective, or missing from your order, we will gladly make it right.
- Please inspect your items upon arrival and contact us at beauteclub.info@gmail.com within 14 days of delivery.
- Include your order number and a photo of the damaged item.
- Approved issues will be handled via a free replacement item shipped by our fulfillment partner, or store credit toward your next box, subject to review.
### 3. Return Shipping & Drop Shipping Alignment
Please do not mail any items back to the manufacturer or the address listed on your shipping label without prior authorization. Unsolicited returns cannot be processed. Because we utilize an external drop-shipping fulfillment partner, return shipping labels for authorized defective items are issued at our discretion.